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FAQ

I've accidentally banned myself/someone. How can I unban them?

If you've banned their IP, for the time being you would need to edit ../Pal/Binaries/Win64/PalDefender/Config.json file and either reload the config (/reloadcfg) or restart the server. If you've banned their account, you would need to remove their UserId from ../Pal/Saved/SaveGames/banlist.txt and restart the server afterwards.

I cannot login as an admin, it says that admin commands are whitelist protected.

Make sure you have added your IP to ../Pal/Binaries/Win64/PalDefender/Config.json like this: 

"useAdminWhitelist": true,
"adminIPs": [
    "127.0.0.1",
    "196.128.2.*",
    "123.222.111.122",
    "111.111.111.111",
],

Alternatively, you can set useAdminWhitelist to false but that is not recommended, since cheaters are known to have some kind of exploit to obtain admin password.

My server crashes on startup.
  • Ensure PalDefender is the only one mod running - delete all other mods and see if the problem persists.
  • Check if PalDefender is on the newest version.
  • Check out our discord for any announcements.
  • Rename `PalDefender` directory in ../Pal/Binaries/Win64/ and restart the server.
  • In certain cases installing VC++ redistributable can help.
I cannot see certain symbols properly in my server console.

Please use Windows Terminal (or any alternative with proper unicode support) instead of default windows console.

How can I report crashes?

Send following files in the issue section:

  • .../Pal/Saved/Crashes/<random numbers>/CrashContext.runtime-xml
  • .../Pal/Binaries/Win64/PalDefender/Logs/<recent logs>

Make sure to drop any information you could see or assume that might be the reason. Dont forget the PalDefender version! Any information can be valuable!