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FAQ

I've accidentally banned myself/someone. How can I unban them?

Use /unban <UserId> for account bans and /unbanip <IP> for IP bans. PalDefender ban records are stored in ../Pal/Binaries/Win64/PalDefender/Banlist.json. If you edit the file manually, stop the server first or reload configuration after editing.

Deprecated Old IP-ban cleanup through Config.json

Older wiki versions told admins to remove IP bans from ../Pal/Binaries/Win64/PalDefender/Config.json. That path is deprecated for ban records. Use /unbanip <IP> or edit ../Pal/Binaries/Win64/PalDefender/Banlist.json instead.

I added or changed a PalTemplate or PalSummon file but the command fails.
  • Make sure the file is valid JSON. Remove comments and trailing commas.
  • Templates belong in ../Pal/Binaries/Win64/PalDefender/Pals/Templates/.
  • Summons belong in ../Pal/Binaries/Win64/PalDefender/Pals/Summons/.
  • Use the filename without path, for example /summon ArenaBoss.
  • For summon files, check that PalTemplate, X, Y, and Z are present.
  • For template files, check that PalID is present and uses a valid Pal ID.
Which ID should I use for commands: UserId, PlayerUId, name, or SteamID?

Most admin commands expect the player's UserId, such as steam_... or gdk_.... Use /iwantplayerlist in-game to show IDs in the player list, or use REST/API tooling if you have it enabled.

Why does RCON require coordinates or a UserId for commands that work without them in chat?

RCON has no in-game player character, so PalDefender cannot infer your position or target. For commands like /getpos, /tp, /spawnpal, and base-location commands, provide the target player or coordinates explicitly.

The REST API returns 401 or 403. What should I check?
  • 401: Check the Authorization: Bearer <token> header and make sure the token file is not named TokenExample.json.
  • 403: Check token permissions and make sure the server has finished starting.
  • After changing tokens, restart the server or reload the API/token setup according to your host workflow.
I cannot login as an admin, it says that admin commands are whitelist protected.

Make sure you have added your IP to ../Pal/Binaries/Win64/PalDefender/Config.json like this: 

"useAdminWhitelist": true,
"adminIPs": [
    "127.0.0.1",
    "196.128.2.*",
    "123.222.111.122",
    "111.111.111.111",
],

Alternatively, you can set useAdminWhitelist to false but that is not recommended, since cheaters are known to have some kind of exploit to obtain admin password.

My server crashes on startup.
  • Ensure PalDefender is the only one mod running - delete all other mods and see if the problem persists.
  • Check if PalDefender is on the newest version.
  • Check out our discord for any announcements.
  • Rename `PalDefender` directory in ../Pal/Binaries/Win64/ and restart the server.
  • In certain cases installing VC++ redistributable can help.
I cannot see certain symbols properly in my server console.

Please use Windows Terminal (or any alternative with proper unicode support) instead of default windows console.

How can I report crashes?

Send following files in the issue section:

  • .../Pal/Saved/Crashes/<random numbers>/CrashContext.runtime-xml
  • .../Pal/Binaries/Win64/PalDefender/Logs/<recent logs>

Make sure to drop any information you could see or assume that might be the reason. Dont forget the PalDefender version! Any information can be valuable!